Director of Clinical Services


As a member of Senior Management, under limited supervision of the Executive Director, oversees all aspects of the clinical programs/services of the agency.  Plans, directs and manages the professional services for adult clinical programs provided by the agency.


A Master’s Degree in guidance, counseling or social work; current independent licensure in the field of discipline, preferred supervisor license; a minimum of four years experience in a clinical behavioral healthcare setting, with no less than two years in a supervisory capacity.


  • Extensive knowledge of psychopathology and patient management within a behavioral healthcare setting.
  • Ability to evaluate patient and program needs and to provide necessary supervision to staff and patient care.
  • Working knowledge of substance use disorders.
  • Commitment to recovery models of patient care – both psychiatric and addictions.
  • Strong communication skills and demonstrated ability to relate effectively in all working relationships – internal and external of the agency.
  • Experience in formulation of treatment plans and diagnostic impressions.
  • Knowledge of evidence based practices, and experiencing monitoring for fidelity to modality.
  • Extensive knowledge of public behavioral healthcare delivery in compliance with industry regulations for reimbursement.


  • Develops and implements ongoing clinical program strategies.
  • Provides oversight and direction to operations of all clinical programs/services.
  • Works collaboratively with Team Leaders to assure standards of performance are met by clinical staff.
  • Works collaboratively with medical staff – i.e. nurses and psychiatrists, to assure that medical psychiatric care of patients is appropriate and effective.


  • Oversee adherence to CARF standards in the provision of services, and handle the Quality Improvement Plan as defined during accreditation review.  Periodically coordinate with other clinical and administrative leaders of the agency for CARF accreditation site visits.
  • Provides ACT fidelity monitoring and on-going training.
  • Monitor clinicians’ productivity.
  • Oversee the operation of Friendship Center and related transportation.
  • Oversee clinical intake process for new patients and residents.
  • Maintain incident records and coordinate review of incident reports.
  • Direct reports include:  Team Leaders, Friendship Center Staff, TLC Staff.
  • Provides supervision for licensure candidates if appropriate to discipline.
  • Act as liaison with hospitals.